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4. Conventions, Netiquette, and Tips on Emails

Do's

  1. Consider how a recipient views your email by putting yourself in the recepient's shoes
  2. Write an informative, yet concise subject of the email on the "Subject" line
  3. Focus on only one topic per email
  4. Write a salutation at the beginning of a message in the email and closing words at the end of the message
  5. State clearly an objective of the email in the first sentence
  6. Proofread your email and double check it before sending it

    → Revise an email at least a few times
  7. Use plain text rather than HTML and fancy formatting

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