Example 3.1: Request of a Firmware

From: Kazuo Sugihara <sghrkz@ee.uvw.edu>
Subject: Request of the Latest Firmware for ST-1250
To: Mark Anderson <anderson@xyz.com>

Hello, Mr. Mark Anderson.

I would like to request the latest version of
a firmware of your product ST-1250.
The product (Firmware Version 1.2.1) purchased
3 years ago has shown a problem after I upgraded
its firmware to the stable release 1.3.

If there is a newer version of the firmware for
ST-1250, I would like to update the firmware.
I would appreciate it if you could send it to me
or inform me its URL where I can download the
latest version from.

Thank you for your consideration on my request.
I look forward to hearing from you.

Best regards,

Kazuo Sugihara, Ph.D.
Assistant Professor
Department of Electrical Engineering
University of Vander Wildt
http://www.ee.uvw.edu/~sugihara/

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