Leeward CC Library User Survey

If you answered "Yes" to the previous questions, how many times do you attend class(es) online in the Learning Commons & Library?

The library's instruction sessions have increased my ability to do research and use library resources.

I am generally satisfied with the services, resources, and support provided by the library.

Leeward Faculty/Staff

The Library's Physical Space

Utilizing the Library's Services & Resources

The library's instruction sessions have increased my students' ability to do research and use library resources.

I am generally satisfied with the services, resources, and support provided by the library.

Community Visitor

Final Section

Class location:
Location	Number and Percentage
Pearl City (Puʻuloa) Campus	– 40 (58%)
Waiʻanae Moku	– 27 (39.1%)
Online	– 16 (23.2%)
Waipahu High School Campus*Entered by a respondent	– 1 (1.4%)
UHWO*Entered by a respondent	– 1 (1.4%)
Windward, Kapiolani, Honolulu*Entered by a respondent	– 1 (1.4%)

I used the following library services at Pearl City (Puʻuloa) Campus within the past 12 months
Service	Number and Percentage
Borrowed books and other materials	– 27 (39.1%)
Borrowed a laptop, iPad, and/or a mobile hotspot	– 16 (23.2%)
Accessed Course Reserves books	– 7 (10.1%)
A desktop computer	– 22 (31.9%)
A printer, copier, and/or scanner	– 18 (26.1%)
A study space	– 36 (52.2%)
Requested research help	– 12 (17.4%)
NONE online*Entered by a respondent	– 1 (1.4%)
Used the Writing Center for help on my essay :)*Entered by a respondent	– 1 (1.4%)
N/A*Entered by a respondent	– 1 (1.4%)
did not use services at Pu'uloa Campus.*Entered by a respondent	– 1 (1.4%)
Waianae moku student*Entered by a respondent	– 1 (1.4%)
not applicable*Entered by a respondent	– 1 (1.4%)
No I have not*Entered by a respondent	– 1 (1.4%)
none*Entered by a respondent	– 1 (1.4%)
None of the above*Entered by a respondent	– 1 (1.4%)

I used the following ONLINE library services within the past 12 months
Service	Number and Percentage
Searched the online catalog for books and articles (Primo Search)	– 47 (68.1%)
Used a library database (EBSCO, Credo, etc.)	– 46 (66.7%)
Viewed a streaming video/movie (Kanopy, AVON, etc.)	– 24 (34.8%)
Used the library’s online chat service	– 12 (17.4%)
Requested scanning services	– 2 (2.9%)
Requested an item pick-up service (books, laptops, mobile hotspot, etc.)	– 10 (14.5%)
Booked an online appointment with a librarian	– 5 (7.2%)
none*Entered by a respondent	– 1 (1.4%)
Leeward library services*Entered by a respondent	– 1 (1.4%)
N/A*Entered by a respondent	– 1 (1.4%)
None*Entered by a respondent	– 1 (1.4%)
None (I think)*Entered by a respondent	– 1 (1.4%)

Teaching Location:
Location	Number and Percentage
Pearl City (Puʻuloa) Campus	– 11 (68.8%)
Waiʻanae Moku	– 4 (25.0%)
Online	– 3 (18.8%)

I used the following library services within the past 12 months
Service	Number and Percentage
Borrowed books and other materials	– 8 (50.0%)
Borrowed iPads for classroom use	– 4 (25.0%)
Accessed Course Reserve books	– 4 (25.0%)
A desktop computer	– 2 (12.5%)
A printer, copier, and/or scanner	– 4 (25.0%)
A study space	– 4 (25.0%)
Requested research help	– 4 (25.0%)
requested librarian-led class sessions*Entered by a respondent	– 1 (6.3%)
Invited a librarian to visit my class to help students with information literacy/research.*Entered by a respondent	– 1 (6.3%)
Worked directly with a librarian & asked questions*Entered by a respondent	– 1 (6.3%)
Requested support from instructional librarians (Information Literacy Tutorial and reference support for students)*Entered by a respondent	– 1 (6.3%)

I used the following ONLINE library services within the past 12 months
Service	Number and Percentage
Searched the online catalog for books and articles (Primo Search)	– 13 (81.3%)
Used a library database (EBSCO, Credo, etc.)	– 10 (62.5)
Viewed a streaming video/movie (Kanopy, AVON, etc.)	– 6 (37.5%)
Used the library’s online chat service	– 5 (31.3%)
Requested scanning services	– 3 (18.8%)
Requested an item pick-up service (books, iPads, etc.)	– 3 (18.8%)
Booked an online appointment with a librarian	– 1 (6.3%)
Browsed the Capstone ebooks catalog and worked with a librarian to request new titles for the collection.*Entered by a respondent	– 1 (6.3%)

I used the following library services:
Service	Number and Percentage
Requested research help	– 1 (100%)
Used a public desktop computer	– 1 (100%)
Used printer, copier, or scanner	– 0 (0%)
Used a study space	– 0 (0%)
Borrowed/browsed books and/or other materials	– 0 (0%)

The quiet study space
The staff are always helpful and easy to talk to
Lots of seating and resources
Comfortable furniture, could a/c, Sama Sama, polite staff, and book inventory. + the portable battery chargers
Ample space to study in privacy
the resources and comforable studying space
I love the resources and all of the helpful folx who work at the library.
It seems like a welcoming and comfortable place for students and faculty to work.
The support and encouragement
The thing I like best about Leeward CC Learning Commons and Library is the comfortable learning environment where students can go to study and have the resources they need readily available while having a peaceful study area.
Just the fact that it's there
I like that Leeward CC Learning Commons and Library aims to provide a learning environment that supports the success and well-being of all students.
Quiet space and able to reach out for help easily when needed
Probably the streaming platforms I used in some of my classes. I don’t have any problems searching for the school related documentaries, movies, etc. I needed to watch.
It was easy to find what topic I needed for my homework.
Easy access to laptops and computers at my leisure.
I love the atmosphere on the Library and Learning Commons. I go every Wednesday to do homework and study and it helps me stay focused and feel better prepared for my classes. It’s the perfect place to get privacy and a quiet place to do work.
I like the private study spaces. They are very comfortable and they keep me productive.
Very approachable staff, very convenient, and comfortable seating/environment.
Most of the staff are friendly
What I like about the Learning Commons and Library is the location, helpful and friendly staff.
The friendly service and eagerness to help.
That librarians are present and helpful.
The librarians and very helpful and thorough
I like having an area where I can study.
The staff member is incredible she will find you exactly what you are looking for
Renting books and study space
Great place to study and get work done
The study space is so comfortable and quiet.
The staff
Ease of access
Quiet environment
The atmosphere is great and everyone has their own space for studying and reading. There are also plenty of books and online resources to help you find the knowledge you need
There are many kinds of books that can be borrowed, and the space is large enough so that everyone can enjoy their reading time without any disturbing noise
Quiet environment, good atmosphere, no noise, you can enjoy reading books
I really enjoy the nice and relaxing space that is provided to use.
The Leeward CC Learning Commons and Library seems to be a great resource for students. I appreciate how it provides a collaborative space for learning and offers access to a wide range of resources, including books, digital materials, and study areas. It fosters an environment conducive to academic success and collaboration among students.
1. Rich Resources: Provides a wide range of books, journals, databases and other learning materials.
2. Open Hours: Enables students to access resources at a time that suits them.
It's the best setting I have seen so far
The library is rich in resources.It is easy to find learning materials.
Their learning database
The conducive environment
The staff assistance is awesome
The space is comfortable and quiet.
Complete service
I really like that I'm able to have access to scholarly articles and essays. Before using the library, I struggled finding reputable sources that were free to me.
Provided sufficient learning resources
Comfortable environment
The introduction is convenient and makes people feel comfortable to use
space
Can learn in a comfortable environment
I am so thankful for the timely, professional, and helpful support from the awesome library staff.
There is nothing to not like it gives me the space I need when studying with access to all the help needed
I love the library's friendly staff and workspaces to collaborate with friends and classmates
It's a great resource for students
Such a welcoming Space
The staff are helpful
It’s a very welcoming and cozy environment for studying and doing assignments
Everyone is helpful and makes sure the library is a safe space for students and staff.
the accessibility
The accessibility to online research.
resources and accessibility
the online research portals
I like the quiet atmosphere of the library
I really appreciate the portable chargers available for students to use on the second floor
The environment to do work quietly and still collaborate with classmates
It's availability
I like the temperature in the library. It's not too cold and not too hot and makes studying very manageable.
the librarians
The environment.
N/A
I really like how comfortable and easing going is in the building.
The books available
The librarian is always friendly and helpful.

N/A
NA
N/a
nothing
Nothing I love it already
I don't have an answer at this time
Desktop computers lock too soon while I’m trying to do assignments
have furniture that makes group work comfortable upstairs
Nothing, everything is great.
Maybe be open on 1 weekend because some people work and gets off when it’s closed.
N/A Based on the times that I have gone to Leeward CC Learning Commons and Library there are no suggestions to improve this area.
None
having more staff available during certain peak times
So far I’m loving the services I’ve experienced. Since, I haven’t been in the library physically; I couldn’t think of anything.
It was limit to certain research, I had to do. I had to type in certain words to find what I needed.
Maybe add a directional sign on how to utilize the printer for first-time users and as a reminder for those who need to use it.
I love the Library and Learning Commons as is at the moment. I don’t have any complaints about needing improvement at the moment.
I think that the library should be open for more hours throughout the week.
I hope it has its own room or space.
Hours extended later and open on weekends. More computers and outlets
The one thing that I had difficulty finding was information on choosing a career in Corporate/business lawyer.
Perhaps more marketing of services? My students are usually impressed when they visit the library, but often haven't gone unless I take them there or assign a visit.
Not sure
Taller standing desks
an actual library at the waianae moku
Need to add more new books regarding STEM study and popular general/classics reading books
I think it would be great it if the LRC can look at other online resources (like Libby) that are available.
The daily available time should be longer.
I dont know
Simplify the borrowing process
Some activities can be done appropriately so that people can relax and entertain themselves from time to time when studying in the library, and can also promote students' interest in communication
Make the distribution of book types more detailed. Sometimes it will take a long time to find the book you need
Doing some appropriate holiday activities can relax you and attract more people to come to the library to study
Nothing! I really do enjoy it as is!
To enhance the Leeward CC Learning Commons and Library, it could consider expanding its digital resources and online services to better accommodate remote learning needs. Additionally, incorporating more interactive learning tools and technology could enhance the overall learning experience for students. Increasing the variety of study spaces and resources available could also help meet the diverse needs of students.
1. Increase the number of seats: to meet the needs of more students.
2. Improve network speed and stability: Ensure students have smooth access to online resources.
3. Update collection resources: Includes books, journals, and electronic resources to keep pace with academic and industry developments.
4. Provide more charging facilities: It is convenient for students to charge electronic devices.
5. Increase sound insulation: reduce noise interference and improve the quietness of the learning environment.
6. Conduct more training and workshops: help students improve their information retrieval and utilization skills.
7. Strengthen cooperation with other schools or institutions: shared resources and experiences.
8. Establish a feedback mechanism: keep abreast of students' needs and opinions in order to make targeted improvements.
9. Introduce intelligent administration: Improve the administration efficiency and quality of service.
More digital devices
Extended opening hours.
The staff should put more effort in assisting anyone who request for their help.
The book there are much but not enough, strive harder and bring more books
We need more books (updated)
Add some green bonsai more lively.
Very good, there is currently no dissatisfaction in any aspect
More learning materials should be collected, some of which are relatively lacking
Provide more services
I hope that the learning Commons and the library can expand more resources
Borrowing process
Simplify the appointment process as much as possible
Maybe as the writing consultants do, the reference librarians could give students the option of informing their instructor (via an emailed Google Form) that they sought and received research assistance from a librarian. It would be an easier way for instructors to track students' research efforts and award points to students who have taken the time to meet with a librarian.
I believe there is no need for change
The website is a bit confusing
I can’t think of any
The printer can be a bit confusing to use
librarians hours for afternoon students
i think its great the way it is
Add more books and access functions
Genuinely hoping there’s more outlet plugs or portable chargers that have an outlet as opposed to a usb.
Nothing I think it's perfect.
more seating
I wish the library was open on weekends or closed later during the weekday.
na
The AC.
Student awareness of using the library more, tours for high school.
Update electronics
A quiet specialized area would be helpful, where there is no noise would be helpful, especially when we are taking a test and others are making noise to trying to talk to you. Having more on-site book would be useful as well.

The Learning Commons & Library's upper floor will be closed late 2024 - mid 2026. The main floor will remain open, which includes Library Circulation Services, Tutoring Services (Learning Resource Center & Writing Center), and Sama Sama. Please share your questions and concerns.

N/A
NA
N/a
Na
none
None
Why, what happening?
Where will the overflow of people be able to study?
Where will the study cubicles go? Are they still available for use while the upper floor is closed?
I really enjoy the upper floor of the library, and would like to keep using it
I'm just curious why it will be closed because the upper floor is like my favorite spot in the library.
Will the main floor stay the same or will guests have to be more quiet like the upper floor is?
That makes me very sad to hear but downstairs is still a wonderful place and can still be just as private as upstairs. If there are classes that require you to come to the library where will they go during that time?
That is kind of concerning because tons of students want and need help especially with tutoring services.
Will the computers dmed stations still be available?
All good.
Can I study at Sama Sama like Starbucks?
Waianae moku student
Why upper floor will be closed? It’s very useful for studying environment.
As long as students are able to get resources scanned for their courses, I believe this situation should still work perfectly. Maybe it might be helpful to direct students to the student lounge if they want another alternative to a study space.
I don’t have any
What services will be affected？
It has no impact on me. As long as the library does not close down and the variety of books does not decrease, I can continue to read
It's quite a pity. Although it won't have much impact on us at most. All the books we need can be found, but the space is small and we can't see the entire library
Why will it be closed?
1. Will there be alternative study spaces available for students during the closure of the upper floor?
2. How will access to physical materials located on the upper floor be affected during the closure period?
Cant we access it again
The upper level of the Hope Library open early.
This arrangement will aid a lot of academic success, especially those part time students
No questions for now
Does closing the upper level make the space smaller?
Will we still be able to have the same resources available in the other areas?
Hope to open up as soon as possible
I'm worried that there won't be enough space for students to study after the facility is closed
Why should I close it
Will alternative quiet study spaces and in-person research assistance be available during this time?
What are the closing
I have none
The upstairs is a good place to study as it has plenty of seating areas where are we supposed to study since downstairs is a bit small? Also may I know why it will be closed? Thank you
I don't understand why it's closed. It's gonna make the bishopric too crowded
Will this affect the available portable chargers that students are allowed to use on the second floor. Or will those be available on the main floor as well.
I don't think the bottom level will accommodate everyone that needs to study. The Cafe in the library is also very loud on the bottom level and me personally I will not be able to concentrate. I hope the student lounge will still be open during this time as it's another quiet space.
na
AW MAN.
When is the library open?
None at this time.

Answers marked with an asterisk (*) were entered as an "Other" answer by a survey respondent, for those questions that offered that option.

Leeward Community College Library User Survey - Spring 2024

Student

The Library's Physical Space

Utilizing the Library's Services & Resources

Leeward Faculty/Staff

The Library's Physical Space

Utilizing the Library's Services & Resources

Community Visitor

Final Section