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Leeward Community College Library User Survey - Spring 2022

I am a:

52 responses

 

All Students

35 responses from students. Each response is 2.9% of the total.

Enrollment Status:

 
Class location:
Location Number and Percentage
Pearl City (Puʻuloa) Campus
 
– 6 (17.1%)
Waiʻanae Moku
 
– 12 (34.3%)
Online
 
– 21 (60%)
 

The Library's Physical Space

I am generally satisfied with the library's service hours

 

I feel comfortable in the Learning Commons and Library

 

Utilizing the Library's Services & Resources

I used the following library services at Pearl City (Puʻuloa) Campus within the past 12 months
Service Number and Percentage
Borrowed books and other materials
 
– 6 (17.1%)
Borrowed a laptop, iPad, and/or a mobile hotspot
 
– 9 (25.7%)
Accessed Course Reserves books
 
– 0 (0%)
A desktop computer
 
– 5 (14.3%)
A printer, copier, and/or scanner
 
– 1 (2.9%)
A study space
 
– 6 (17.1%)
Only online services (chat, email, Zoom)
 
– 14 (40%)
Requested research help
 
– 5 (14.3%)
N/A*Entered by a respondent
 
– 1 (2.9%)
online research*Entered by a respondent
 
– 1 (2.9%)
none*Entered by a respondent
 
– 1 (2.9%)
NA*Entered by a respondent
 
– 1 (2.9%)
look up books and research on certain subjects for class- "resources"*Entered by a respondent
 
– 1 (2.9%)
Resource online books pols110*Entered by a respondent
 
– 1 (2.9%)
 
I used the following ONLINE library services within the past 12 months
Service Number and Percentage
Searched the online catalog for books and articles (Primo Search)
 
– 22 (62.9%)
Used a library database (EBSCO, Credo, etc.)
 
– 21 (60%)
Viewed a streaming video/movie (Kanopy, AVON, etc.)
 
– 7 (20%)
Used the library’s online chat service
 
– 8 (22.9%)
Requested scanning services
 
– 0 (0%)
Requested an item pick-up service (books, laptops, mobile hotspot, etc.)
 
– 6 (17.1%)
Booked an online appointment with a librarian
 
– 6 (17.1%)
NA*Entered by a respondent
 
– 1 (2.9%)
didn't use any in the last 12 months*Entered by a respondent
 
– 1 (2.9%)
none*Entered by a respondent
 
– 1 (2.9%)
 

I usually find enough books to meet my class needs.

 

The computer resources in the library contribute to my success at the college.

 

The library website is useful.

 

I get enough articles from the library's databases to meet my class needs.

 

The library's instruction sessions have increased my ability to do research and use library resources.

 

The library staff guide me to the resources I can use.

 

I am generally satisfied with the services, resources, and support provided by the library.

 

Leeward Faculty/Staff

16 responses from faculty and staff. Each response is 6.3% of the total.

Teaching Location:
Location Number and Percentage
Pearl City (Puʻuloa) Campus
 
– 7 (43.8%)
Waiʻanae Moku
 
– 7 (43.8%)
Online
 
– 3 (18.8%)
Early College online*Entered by a respondent
 
– 1 (6.3%)
 

The Library's Physical Space

I am generally satisfied with the library's service hours.

 

I feel comfortable in the Learning Commons and Library

 

Utilizing the Library's Services & Resources

I used the following library services within the past 12 months
Service Number and Percentage
Borrowed books and other materials
 
– 6 (37.5%)
Borrowed iPads for classroom use
 
– 0 (0%)
Accessed Course Reserve books
 
– 0 (0%)
A desktop computer
 
– 1 (6.3%)
A printer, copier, and/or scanner
 
– 2 (12.5%)
A study space
 
– 0 (0%)
Only online services (chat, email, Zoom)
 
– 9 (56.3%)
Requested research help
 
– 6 (37.5%)
Class resources and Librarian as guest speaker for Zoom class!*Entered by a respondent
 
– 1 (6.3%)
none*Entered by a respondent
 
– 1 (6.3%)
 
I used the following ONLINE library services within the past 12 months
Service Number and Percentage
Searched the online catalog for books and articles (Primo Search)
 
– 12 (75%)
Used a library database (EBSCO, Credo, etc.)
 
– 11 (68.8%)
Viewed a streaming video/movie (Kanopy, AVON, etc.)
 
– 4 (25%)
Used the library’s online chat service
 
– 5 (31.3%)
Requested scanning services
 
– 1 (6.3%)
Requested an item pick-up service (books, iPads, etc.)
 
– 2 (12.5%)
Booked an online appointment with a librarian
 
– 2 (12.5%)
Requested class visits*Entered by a respondent
 
– 1 (6.3%)
none*Entered by a respondent
 
– 1 (6.3%)
looked for laptop loan info*Entered by a respondent
 
– 1 (6.3%)
 

I usually find enough books to meet my needs.

 

The library website is useful.

 

I get enough articles from the library's research databases.

 

The library's instruction sessions have increased my students' ability to do research and use library resources.

 

The library staff guide me to the resources I can use.

 

I am generally satisfied with the services, resources, and support provided by the library.

 

Community Visitor

1 response from a community visitor.

I feel comfortable using the Learning Commons and Library

 
I used the following library services:
Service Number and Percentage
Requested research help
 
– 1 (100%)
Used a public desktop computer
 
– 0 (0%)
Used printer, copier, or scanner
 
– 0 (0%)
Used a study space
 
– 0 (0%)
Borrowed/browsed books and/or other materials
 
– 0 (0%)
 

Final Section

What do you like best about the Leeward CC Learning Commons and Library?

45 responses

What can be improved at the Leeward CC Learning Commons and Library?

42 responses

Gender

45 responses

 

Age

47 responses

 

Answers marked with an asterisk (*) were entered as an "Other" answer by a survey respondent, for those questions that offered that option.

June 9, 2022