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Leeward Community College Library User Survey - Spring 2021

I am a:

53 responses

 

Student

31 responses from students. Each response is 3.2% of the total.

Enrollment Status:

 
Class location:
Location Number and Percentage
Pearl City campus
 
– 17 (54.8%)
Waiʻanae Moku
 
– 12 (38.7%)
Online
 
– 11 (35.5%)
 

The Library's Physical Space

I am generally satisfied with the Library's service hours (chat, phone, email, item pick-up), Mon - Fri, 8am - 4pm

 

I am generally satisfied with the Library's study hours (walk-in), Mon - Fri, 9am - 1pm

 

I feel comfortable in the Learning Commons and Library

 

The COVID-19 safety measures in the Learning Commons and Library are appropriate

 

Utilizing the Library's Services & Resources

I used the following WALK-IN library services within the past 12 months
Service Number and Percentage
Borrowed books and other materials
 
– 7 (22.6%)
Borrowed a laptop, iPad, and/or a mobile hotspot
 
– 3 (9.7%)
Accessed Course Reserves books
 
– 2 (6.5%)
A desktop computer
 
– 4 (12.9%)
A printer, copier, and/or scanner
 
– 3 (9.7%)
A study space
 
– 10 (32.3%)
Only online services (chat, email, Zoom)
 
– 10 (32.3%)
Not applicable*Entered by a respondent
 
– 1 (3.2%)
meetings via in person or zoom is accessible*Entered by a respondent
 
– 1 (3.2%)
None*Entered by a respondent
 
– 1 (3.2%)
I did research online only, and it worked out perfectly*Entered by a respondent
 
– 1 (3.2%)
I never used walk-in library services*Entered by a respondent
 
– 1 (3.2%)
No walk ins for me*Entered by a respondent
 
– 1 (3.2%)
Found scholarly articles online, subscribed to New York Times via LCC*Entered by a respondent
 
– 1 (3.2%)
 
I used the following ONLINE library services within the past 12 months
Service Number and Percentage
Searched the online catalog for books and articles (Primo Search)
 
– 20 (64.5%)
Used a library database (EBSCO, Credo, etc.)
 
– 20 (64.5%)
Viewed a streaming video/movie (Kanopy, AVON, etc.)
 
– 4 (12.9%)
Used the Library’s online chat service
 
– 10 (32.3%)
Requested scanning services
 
– 1 (3.2%)
Requested an item pick-up service (books, laptops, mobile hotspot, etc.)
 
– 4 (12.9%)
Booked an online appointment with a librarian
 
– 3 (9.7%)
Not applicable*Entered by a respondent
 
– 1 (3.2%)
 

I usually find enough books to meet my class needs.

 

The computer resources in the Library contribute to my success at the college.

 

The library website is useful.

 

I get enough articles from the Library's databases to meet my class needs.

 

The Library's instruction sessions have increased my ability to do research and use library resources.

 

The Library staff guide me to the resources I can use.

 

I am generally satisfied with the services, resources, and support provided by the Library.

 

Leeward Faculty/Staff

22 responses from faculty and staff. Each response is 4.5% of the total.

Teaching Location:
Location Number and Percentage
Pearl City campus
 
– 19 (86.4%)
Waiʻanae Moku campus
 
– 3 (13.6%)
Online
 
– 4 (18.2%)
 

The Library's Physical Space

I am generally satisfied with the Library's service hours (chat, phone, email, item pick-up), Mon - Fri, 8am - 4pm

 

I am generally satisfied with the Library's study hours (walk-in), Mon - Fri, 9am -1 pm

 

I feel comfortable in the Learning Commons and Library

 

The COVID-19 safety measures in the Learning Commons and Library are appropriate

 

Utilizing the Library's Services & Resources

I used the following WALK-IN library services within the past 12 months
Service Number and Percentage
Borrowed books and other materials
 
– 7 (31.8%)
Borrowed a laptop, iPad, and/or a mobile hotspot
 
– 2 (9.1%)
Accessed Course Reserve books
 
– 2 (9.1%)
A desktop computer
 
– 1 (4.5%)
A printer, copier, and/or scanner
 
– 0 (0%)
A study space
 
– 2 (9.1%)
Only online services (chat, email, Zoom)
 
– 9 (40.9%)
None*Entered by a respondent
 
– 1 (4.5%)
set up the display case*Entered by a respondent
 
– 1 (4.5%)
I have recruited the services of Library staff to assist with teaching my courses. Annmarie Paikai has been my go to source for help with my course's research papers; Ralph Toyama's kokua is invaluable when dealing with broken links to streaming videos and ebooks and articles; I have gone to Wayde Oshiro to help with finding resources for our classrooms. *Entered by a respondent
 
– 1 (4.5%)
I have not utilized the Library's Walk-in services*Entered by a respondent
 
– 1 (4.5%)
 
I used the following ONLINE library services within the past 12 months
Service Number and Percentage
Searched the online catalog for books and articles (Primo Search)
 
– 11 (50%)
Used a library database (EBSCO, Credo, etc.)
 
– 11 (50%)
Viewed a streaming video/movie (Kanopy, AVON, etc.)
 
– 9 (40.9%)
Used the Library’s online chat service
 
– 2 (9.1%)
Requested scanning services
 
– 0 (0%)
Requested an item pick-up service (books, laptops, mobile hotspot, etc.)
 
– 3 (13.6%)
Booked an online appointment with a librarian
 
– 2 (9.1%)
scheduled class visits*Entered by a respondent
 
– 1 (4.5%)
Setting up Tutoring for students*Entered by a respondent
 
– 1 (4.5%)
None*Entered by a respondent
 
– 1 (4.5%)
set up the display case*Entered by a respondent
 
– 1 (4.5%)
I have not utilized the Online Library services*Entered by a respondent
 
– 1 (4.5%)
I haven't use any of the above services*Entered by a respondent
 
– 1 (4.5%)
 

I usually find enough books to meet my needs.

 

The library website is useful.

 

I get enough articles from the Library's research databases.

 

The Library's instruction sessions have increased my students' ability to do research and use library resources.

 

The library staff guide me to the resources I can use.

 

I am generally satisfied with the services, resources, and support provided by the Library.

 

Final Section

What do you like best about the Leeward CC Library?

45 responses

What can be improved at the Leeward CC Library?

42 responses

Gender

51 responses

 

Age

51 responses

 

Answers marked with an asterisk (*) were entered as an "Other" answer by a survey respondent, for those questions that offered that option.

June 10, 2021, Rev. June 7, 2022