Part I, which contains:
CHAPTER 1: INTRODUCTION AND OVERVIEW
1.1 AFFECTIVE ELABORATIONS AND USER PROBLEMS
2.1 THE THREE BEHAVIORAL DOMAINS OF THE SEARCHER'S WORLD
2.1.1 Users' Self-Perceptions in the Three Domains
2.1.4 Illustrations of Affectively Elaborated Instructions
2.2 TAXONOMY OF USER BEHAVIORS
2.3.2 Philosophy of User Documentation
2.4.3 Definition of Speech Acts
CHAPTER 3: Measuring User Behavior in Information Searching
3.1 HISTORICAL PARADIGM SHIFT
3.3 THEORETICAL MODELS OF SEARCHING BEHAVIOR
Part II, which contains:
CHAPTER 4: PRINCIPLES FOR WRITING AFFECTIVELY ELABORATED
USER-CENTERED INSTRUCTIONS
4.4 CONTENT ANALYSIS OF INSTRUCTIONS: LOEX SAMPLE
4.4.2 Taxonomy of Affective Speech Acts
CHAPTER 5: Methodology, DESIGN, AND Procedures
CHAPTER 6: RESULTS AND DISCUSSION
6.3 INTEGRATING THE DYNAMICS OF THE SEARCHER'S WORLD
6.3.1 Humanization of Technology
6.5 SUMMARY OF RESULTS
Part III, which contains:
CHAPTER 7: LIMITATIONS AND FUTURE RESEARCH ISSUES
Bibliography, Tables, Figures, Appendix