Maureen Amber MacLeod, B.A. (Economics), B. Admin, MBA Ph.D. Student, Communication & Information Sciences University of Hawaii, Manoa Honolulu, Hawaii Director Gee Technology Learning Center Programs eTIM Online Graduate Certificate in Travel Industry Management
Contact information:	School of Travel Industry Management 2560 Campus Road, George Hall 346 email: mmacleod@hawaii.edu voice: 808.956.7085 fax: 808.956.5378
Links:	School of Travel Industry Management Online Graduate Certificate in Travel Industry Management
Curriculum Vitae:	PDF format
Education:	1985: Bachelor of Arts (Economics) - University of Regina 1994: Bachelor of Administration (Public Policy) - University of Regina 1998: Master of Business Administration - Queen's University (4.0 GPA) Currently: Ph.D. Student, CIS Program - University of Hawaii at Manoa (4.0 GPA)
Academic awards & honors:	2001-current: University of Hawai'i at Manoa Communication & Information Sciences, Ph.D. Program Tuition Waiver Scholarship (Full Tuition Award). 1998: Queen's University Master of Business Administration awarded; Graduating GPA: 4.0
Research experience:	2001: Research Assistant - Intranet study (University of Hawaii - Manoa) under the direction of Dr. Roberta Lamb 1983 - 1985: Research Assistant - Department of Economics (University of Regina) under the direction of Professor Gordon Church
Research interests:	Leadership & technology - complex relationship between leaders and followers and the mediating role of technology can be considered through a vast array of theoretical frameworks. By drawing on research conducted in management information systems, leadership and organizational communication I hope to identify factors that influence leadership effectiveness and leadership perception and to articulate environmental conditions (human, physical and organizational) that will enhance leadership effectiveness in terms of achieving overall organizational goals.
	Organizational communication - achieving organizational goals is dependent as much on effective organizational communication as it is on comprehensive strategy development and overall organizational excellence. In fact, many believe that organizational excellence is defined - at least in part - by the extent to which effective multilateral communication occurs. Just how organizational communication (formal and informal) affects employee relationships comprises an important part of my research stream. The impact of communication on leadership effective and follower motivation if of particular interest, as is the mediating role of information and communication technologies (ICTs).
	Technology implementation & organizational relationships - although popular press would have us believe that technology advances have paved the path for global organizational success, the effects of technology implementation have been mixed. I hope to investigate how organizational relationships (both inside and outside the firm) influence the effectiveness of technology adoption in terms of leadership and organizational relationships as well as through the process of organizational communication.
Courses taught:	Information technology courses Information systems for a global environment (bus311) - Skills and strategies for using external information resources applied to local and global business issues; advanced skills in computer-based analytical techniques and information management; impact of information technology on business operations. Must be taken in first semester of BBA program. Information Systems Technology (tim302) - Computer applications in the travel industry; operation and evaluation of specific travel industry systems and applied business systems. Information Technology, E-Commerce, and Travel Industry (tim603) - Planning, implementation, management, evaluation, and impact of information and electronic communication technologies, including e-commerce applications in the travel industry. Analysis of new information technology use as an area of research and strategic application
	Communication courses Communication Policy (com441) with Majid Tehranian - Alternative models in policy and planning that bring about or inhibit social, economic, and technical development in communication systems and their environments. International Communication (com341) with Majid Tehranian - Problems and opportunities of communication in a variety of international contexts. Focus on commerce, diplomacy, and mass communication. Management Communications (admin265) - This course is designed to assist students to improve their skill and confidence as effective communicators in an organizational context. As well, students will explore the issues faced by organizations in communicating internally with employees and externally with diverse publics. The course focuses equally on oral and written communications. The emphasis is on implementation of management decisions through communications, and is organized around a five-stage analytical framework: diagnosis and observation; receiver and environmental analysis; message determination; medium and sender determination; and feedback mechanisms.
	Business courses Introduction to Organizational Behavior (admin260) - This course introduces various concepts and tools that will assist the student in understanding individual and group behavior, the structure and design in organizations, and in improving organizational effectiveness. The topics include: the roles of the manager, goals, environment/structure/design, motivation and leadership, individual and group decision-making, and group dynamics and conflict. Human Resource Management & Industrial Relations (admin250) - The objective of this course is to familiarize the student with the role and functions of human resource management and to help the student appreciate the necessity for sound human resource management throughout the entire organization as both a line and staff responsibility. The course will also introduce the student to the state of industrial relations in Canada and the implications for unionization.
Papers (published/presented):	How does culture affect leadership perception? 25. February.03 Presentation to Intercultural Seminar, University of Hawaii - Manoa (PDF format) A Theory Based Examination of Forecasting In Organizations (with Dr. William Remus) - Forthcoming - submitted to the International Journal of Forcasting (PDF format) A Theory Based Examination of Forecasting In Organizations (with Dr. William Remus) - Accepted by International Symposium on Forecasting, Summer 2002, Dublin, Ireland Contemplating Leadership: Does culture affect leadership perception (with David Pai) - presented at East-West Center Grad Students Conference, Spring 2002, Honolulu, Hawaii (PDF format)
Papers (unpublished/in progress):	An issue of taste ... as it concerns culture - a brief commentary on Nadine Dolby's book "Constructing race: Youth, identity and popular culture in South Africa in which a thesis based on Pierre Bourdieu's social culture research is used as a theoretical framework to examine, using ethnographic methods, high school students in post-Apartheid South Africa. (PDF format) Contemplating leadership: Does perception matter (with David Pai) - a brief literature review that examines the contrast between real and perceived leadership from a situational leadership perspective and which incorporates non-Western leadership views as set out in the teachings of Tao Tse Ching (PDF format) Actor network theory: Examining the role of influence on technology adoption - an experimental design proposal that uses Actor Network Theory as its theoretical foundation (PDF format)
Professional & Community Membership:	2002/present: Eastern Communication Association 2002/present: Academy of Management 2002/present: Association for Information Sciences 2002/present: Punahou School (Parent - Faculty Association) 2001/present: Aikahi Elementary School (Parent - Faculty Association) 1998/2000: International Association for Business Communication 1998/present: Queen's University Alumni Association 1991/2000: The MacKenzie Art Gallery 1990/2000: The Regina Humane Society 1988/1994: Meeting Planners' International 1985/Present: University of Regina Alumni Association
University & Community Service:	2003/2004: School of Travel Industry Management Faculty Council Council Secretary 2003: Association of Information Sciences - Hawaii Chapter Founding member; Secretary-Treasurer 2002/present: Faculty Ambassador Program - University of Hawaii – Manoa Faculty Ambassador to Punahou School 2002/2003: Hawaii International Conference on System Sciences - Department of Information Technology Management, University of Hawaii – Manoa Ph. D. Student Volunteer Coordinator 1995: 1995 Grey Cup - Canadian Football League Championships Co-Chair, Information Centers Committee 1994: Vision 20/20 Campaign - University of Regina Co-Chair, Alumni & Friends Fundraising Campaign 1993: 20th Anniversary - University of Regina: Co-Chair Marketing Committee 1992/1993: United Way - Co-Chair 1993 City of Regina United Way Employee Campaign Campaign Marketing Strategy Committee; Board Member 1991: Tourism Regina Board Member; Member, Strategic Marketing Task Force 1991: Chamber of Commerce Chair, President's Ball Fund Raising Dinner 1989: Hospitals of Regina Campaign Chair, Marketing Committee 1988: TourCanada Marketplace Co-Chair, National Leisure Travel Industry Marketplace 1987/1992: International Arabian Horse Show Committee member, volunteer, outstanding volunteer award recipient 1987: International Arabian Horse Show Co-Chair, Bid Committee