Kapiolani Community College
Associate Degree Nursing Program
NURS 110 Syllabus
Spring, 1997


NURS 110

Course Title:

Communication Skills in Nursing

Course Credit and Clock Hours:

1 (lecture)
Lecture: 2 hours every other week

Placement in Curriculum:

First year of the program


See prerequisites for entry into the nursing program


NURS 153W, NURS 158, PSY 100


Kathleen M. Sullivan, MSN, RN
Phone: 734-9309

 Office Location: Kopiko 119
Office Hr: Mon., Th. 11:00-1:00


Catalog Description:

Focuses on developing effective verbal and written communication skills for working with clients and families, and with health care team members in a variety of practice settings.

Learning Outcomes:

By the completion of this course the learners will:

Outcome 1

Identify role/relationship patterns, as well as environmental and cultural influences that can affect communication in nursing.

Outcome 2

Demonstrate therapeutic communication in the delivery of nursing care, in teaching, and with health care professionals.

Outcome 3

Utilize legally appropriate verbal and written communication among individuals, while documenting, in the health care setting.

Outcome 4

Identify specific ethical issues related to communication with clients seeking healthcare and with health care workers.

Outcome 5

Process challenging nurse/client and nurse/co-worker situations experienced in health care settings and during experiential exercises.

Outcome 6

Utilize a variety of methods to communicate with clients and their families and with interdisciplinary teams.

Outcome 7

Process the development of a therapeutic relationship with a client and his/her significant other(s) during a community-based service-learning experience.

Outcome 8

Create tools and activities for teaching/learning using computer technology.

Topical Outline:

Week 1

Introduction to principles of communication and communication techniques
Therapeutic relationships, self-awareness
Cultural and environmental influences affecting communication

Week 3

Communicating with distressed people across the life span
Processing, critical reflection, and journal writing

Week 5

Communicating with health professionals: Nurses, doctors, ancillary workers
Communication styles: Passive, aggressive and assertive approaches
Resources for communication: Telephone referrals, computers, interdisciplinary services

Week 7

Documentation, clarifying orders
Written and oral reports
Confidentiality/right to privacy

Week 9

Principles of teaching and learning across the life span

Week 11

Computer lab: Power Point presentations for teaching

Week 13

Seminar I with N258 students:
Communication in the nursing education setting
Collaboration in groups
Problem Solving

Week 15

Mutual Inquiry Seminar II with N258 students:
Critical reflection: Nursing in multiple settings
Communication in multiple settings