Troubleshooting

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Q.  I have a Mac or Linux machine and the applet won't run.
A.  The applets are not tested under Macs or Linux.  I have not configured the applets to run under these machines.  I am not familiar with the Mac and Linux operating systems; since I am using heavyweight AWT components (components that are built by the peer machine), I decided not to chance configuring for those systems.  You will need to use a Windows pc.

Q.  I have Netscape 6.0 and the applet won't run.
A.  Folks at the java forum told me that compatibility with this browser is a problem.  Probably you just need to update your plug-in.  Go to Sun's webpage.

Q.  I am not getting any error messages, but the event link takes me to a blank screen.
A.  Make sure you have your browser java enabled.  In Netscape, go to the Edit>>Preferences menu.  Click on the Advanced topic.  Make sure the check box which says "Enable Java" is checked.

Q. I went to the Java site to get the Java Plug-In but I still can't run the program
A.  You need to install the plug in.  It will not automatically load.  You will need to Find the downloaded plug-in which is called j2re1_3_0-win using your find program.  (You can right click on the Start button to get to the find program).  You will then need to unzip the file which you downloaded.  Use your unzip tool (such as WinZip) to uncompress the files, and open Setup program in the uncompressed files.  For more information on the java plugin, please go to the Sun Microsystem website.  This may seem like a lot of work, but you only need to go through the trouble of installation once.  After that you can run any of the java applets on the web.

Q.  I can't print the applet.  I want to record my score.
A.  These applets cannot be printed unless I make them printable.  You will most likely get a gray screen where the applet should be when you try to print it out.  (This is true of all applets.)  To print the applet, you will need to do a screen dump.  Hit Alt-PrintScrn (hold the Alt key down while you press PrintScrn, which is at the top right hand side of your keyboard).  This will save the screen's image on the system clipboard.  Then go into any graphics program (such as MS Paint) and use Edit>>Paste.