last updated Tue Jan-27-2004  15:25
 
 
RECALLS⁄TRACES
 
 
Finding missing. charged, etc. books
 
If you need to get your hands on a book that is charged out to a patron, you can use the Status feature of the item record.
 
If you can't find a book in the stacks, you need to notify Access Services
 
1) If the book is charged out, add the item record status:   Cataloging Review.
PROCEDURE for adding the status to an item record:
 
Click on the graph icon in the lower left corner of the item record.
Highlight the status name in the Status list box.
Click on the up arrow to activate the selected status or statuses.
Click OK.
Save the ITEM record
 
Enter a SIGNED note in the item record to record the action to be taken when you get the book so that it can be routed to you when available.
PROCEDURE for writing a note in the item record:
Click on the quill pen icon at the bottom of the item record.
Enter your note in the box, and sign your name.
Format the note as follows: YYYYMMDD⁄[your note]⁄[your user id]
         i.e., 20020307⁄make this copy two⁄ouz06ppb
Click OK.
Save the ITEM record.
 
Please format the note as follows: YYYYMMDD⁄[your note]⁄[your user id]
         i.e., 20020307⁄make this copy two⁄ouz006ppb
 
 
2) If you can't find a book in the stacks and there is no item record status to explain its whereabouts, you need to send an e-mail to Access Services with:
 
     barcode (negative barcodes are OK to use since Voyager can use them to search) and
     title (cut and paste from the ITEM record), then
     Request that the piece be checked out to the appropriate Departmental patron ID.
 
For the CatSS template, please double click here
For the Original Cataloging template, please double click here
 
Enter a SIGNED note in the item record to record the action to be taken when you get the book so that it can be routed to you when available.
 
Please format the note as follows: YYYYMMDD⁄[your note]⁄[your user id]
         i.e., 20020307⁄make this copy two⁄ouz006ppb
 
This will initiate a search for the book by Access Services staff.
They will route it to Cataloging if it is located.
If the piece is not found, a notice will then be sent to the appropriate selector, informing them of the missing piece for review.