Marketing Research Test #2
The second examination is scheduled during class on April 24. Test #2 will be a combination of multiple choice and short answer questions. The following is a list of study questions to help you to prepare for the examination. Additional information will be provided during class on April 22.

Last updated April 24, 2009

Chapter 9: Measurement and Scaling

1.

What are the four primary scales of measurement and their basic characteristics?

Chapter 10: Non-comparative Scaling

1.

What does a non-comparative scale measure?

2.

How are continuous, Likert, semantic, and Staple scales constructed?

3.

How many categories should be used in itemized rating scales?

4.

What is total measurement error? How is it calculated?

5.

Why are reliability and validity important when evaluating multi-item scales?

Chapter 11: Questionnaire and Form Design

1.

What are the steps in the questionnaire design process?

2.

Is it a good idea to combine two or more questions into one in order to save space on a questionnaire?

3.

Why are filter questions used?

4.

What is the advantages and disadvantages of using open-ended questions?

5.

What are the main forms of structured questions used in survey research?

6.

How can order bias be reduced?

7.

Why should pretesting be employed?

Chapter 15: Data Preparation and Analysis Strategy

1.

Describe the steps in the data preparation process.

2.

What is important to remember when developing category codes?

3.

How are univariate and multivariate statistical techniques different?