July 26, 2002 version           TENTATIVE  TENTATIVE  TENTATIVE

Friday, November 1, 2002

4:00 – 9:00 p.m.

Registration

Saturday, November 2, 2002

7:15 – 8:00 a.m.

Daily meditation

Ed Hattauer, Northeastern

8:00 a.m. – 6:00 p.m.

Registration

8:30 a.m. – 5:30 p.m.

AUCCCD Board of Directors meeting

Preconference Workshops

9:00 a.m. – 4:00 p.m.

Legal and Ethical Risks and Risk Management in Professional Psychological Practice

Eric Harris, APA

This workshop will identify situations that pose the greatest risks to counseling center practitioners and the legal and ethical standards that define appropriate professional conduct in these organizations.  Starting with a description of the factors contributing to the increase in risk, the workshop will provide directors with specific information about malpractice suits and licensing board complaints, and how to cope with them.  It will also review how HIPAA is likely to alter and impact informed consent, record keeping, and confidentiality requirements in Counseling Centers.  By attending this program, participants insured through the Trust will receive a 15% premium discount on their Professional Liability Insurance for the next two years.

Learning Objectives:

1.      Participants will be able to identify the factors that contribute to malpractice claims.

2.      Participants will be able to be able to identify specific factors affecting liability issues in university and college counseling centers.

3.      Participants will be able to review the impact of HIPAA on current counseling center practices.

9:00 a.m. – 12:00 p.m.

Understanding the Impact of HIPPA & FERPA on Counseling Center Administration and Functioning: an Elements of Excellence Program

Robert A. Rando, Wright State

Jonathan C. Perry, Arkansas

Jamie Davidson, Nevada – Las Vegas

Bob Aylmer, California State – Fullerton

This program will provide an overview of the current status of HIPAA and FERPA and provide information on the impact of these laws on Counseling Center Administration and day-to-day operations.

Learning Objectives:

1.      Provide a review of the key components of the Family Educational Rights and Privacy Act (FERPA)

2.      Provide a review of the key components of the Health Insurance Portability and Accountability Act (HIPAA).

3.      Review impact of HIPAA and FERPA on the administration and day-to-day operations of College and University Counseling and combined Counseling and Health Centers.

Sankofa:  Taking Counseling Centers from Traditional Services to Multiculturalism to Social Justice.  Why This is Essential for Our Students.

Eldridge Greer, Colorado – Boulder

This program will provide skills on how to facilitate the transition from a traditional counseling center orientation to a multiculturally oriented center to a social justice oriented center.  This program will provide directly applicable information for directors to use in shifting the Center culture.  It will also provide ways to enhance a buy-in from upper administrators and pitfalls to avoid.  Utilizing an Africentric orientation, this program will be interactive, will utilize multiple learning techniques, and will access the spirit, emotion, and intellect of the participants.

Learning Objectives:

1.      To provide skills Directors can use to facilitate the transition of Counseling Center cultures from traditional, western models to ultimately social justice models of service delivery for students.

2.      To provide directors with a holistic (spirit, emotion, and intellectual) framework for interacting with the concepts.

3.      To learn from the wisdom of an Africentric world-view and to incorporate other world-view perspectives.

4.      To provide, in a facilitative format, strategies to educate upper administrators on the benefits of operating from a socially just counseling perspective.

Cybersex Addiction:  A New Epidemic for Higher Education

Dan W. Socall, Northern Colorado

There are over 100,000 Internet sites dedicated to selling sex with about 200 new sites added each day.  Over 98 million unique visitors per month access the top five free porn Web sites.  Most colleges and universities provide internet access to students and many instructors now require Web surfing as part of their courses.  Due to the affordability, accessibility, and anonymity of pornography on the Internet, 17% of Web users have developed problems with sex on the Net.  Students, parents, and campus administrators report an increase in student problems and misconduct involving sex on the net and are looking to college and university counseling centers to address this new campus problem.  This workshop covers the background on cybersex problems/addiction, treatment options, and offers a backdrop for discussion of the role of the counseling center director as a key player in addressing this burgeoning issue.

Learning Objectives:

1.      Identify the nature and the scope of Cybersex Addiction on college campuses.

2.      Review prevention and treatment options for Cybersex Addiction at College and University Counseling Centers.

3.      Group discussion of the leadership role a center director can take on campus to address this problem—from problem identification to developing University policies governing campus sexual activity and the Internet.

Administrative Efficiencies Produced by Appointment and Resource Scheduling Software

Steven Petri, C.E.O.

Spectra Soft, Inc.

Installed in several university counseling centers, AppointmentsPRO has recently been optimized for counseling center operations.  Faster and easier to use than an appointment book, the system tracks all client appointments, and reports all activity including cancellations and no-shows.  Counselor schedules are also maintained by the system, including non-client activities such as meetings, training sessions, etc.  An advanced group scheduling functionally manages group sessions as well.  Management reports include time-related activity, including referral, utilization and productivity.  The system schedules all resources, including rooms and equipment.  A complete audit trail is kept on every appointment.  This workshop will be an interactive discussion and presentation focused on its application in participants’ settings.  Case studies on deployment in existing centers will also be presented for discussion.

Learning Objectives:

1.      Participants will learn how to map existing manual appointment and resource scheduling activities to an automated system, including the assignment of roles and responsibilities to administrative and counseling staff.

2.      Participants will learn how to effectively administer an automated appointment and resource scheduling system to optimize its value in streamlining center operations.

3.      Participants will learn how to use the AppointmentsPRO system.

noon – 1:00 p.m.

lunch break

1:00 – 4:00 p.m.

Preconference Workshops

Becoming Advocates for Change:  The Role of Counseling Centers in Diversity Education

Gary Petiprin, East Tennessee State

Greg Eells, Southern Mississippi

Barbara Beauchamp, East Tennessee State

Presenters will discuss efforts at their respective universities to provide diversity education to students, faculty, and staff.  The program will address the following:  practical considerations for providing diversity education to specific audiences; helpful tools, exercises, and resources; and how to facilitate on-going diversity education.  Time will be allotted throughout the program for group discussion and sharing of ideas.

Learning Objectives:

1.      To learn practical exercises and techniques for heightening awareness of discrimination, oppression, and privilege.

2.      To learn how to tailor diversity education to the needs of specific audiences:  students, faculty, and staff.

3.      To share ideas and gain from the collective wisdom of fellow directors regarding diversity education efforts.

Psychological Debriefing on Campus:  Delivery and Efficacy

James Campbell, Rhode Island

This workshop will examine the role of psychological debriefing, also called critical incident stress debriefing, on the college campus.  Current research regarding the efficacy and safety of debriefing will be examined.  A debriefing model adapted for campus use will be presented.  A simulation exercise and extensive handouts will be included.  Debriefing will be considered in the context of a broad range of critical incident stress management strategies.  The workshop will be primarily directed to individuals who have not previously had significant training in debriefing techniques.

Learning Objectives:

1.      Participants will be able to describe the conclusions and limitations of research regarding psychological debriefing.

2.      Participants will be able to conduct a group debriefing session for college students reacting to a stressful incident.

3.      Participants will be able to identify a range of critical incident stress management strategies that may be utilized in response to traumatic events.

1:00 – 5:00 p.m.

IACS Field Visitor Training and recognition (social from 4:00 to 5:00)

Ed Hattauer, Northeastern

Spencer Deakin, Frostburg State

Penny Crary, Pittsburgh

This program is open to Directors of IACS-accredited Centers and is the entry-level step for those who would like to join the Leadership Development Plan for the training of prospective site visitors.  It is designed to present a comprehensive overview of the policies and procedures involved in conducting a site visit.  Competencies to be reviewed include organizing the schedule of the site visit, conducting interviews with various personnel, applying the Standards to the review with a focus on the new technology Standards, responding to typical critical incidents that may occur, writing the report and developing appropriate recommendations.  A panel of experienced site visitors will discuss their experiences.

Learning Objectives:

1.      Identify the critical elements of a field visit and understand its place in the overall accreditation process.

2.      Describe the organization of a typical visit including establishing the schedule, maintaining an appropriate role, investigating concerns identified by earlier reviewers, conducting interviews with different levels of interviewees, responding to typical critical incidents that may occur during the visit.

3.      Identify and describe the organization of the field visit written report, including relating the report to the Standards, developing appropriate recommendations, determining the overall recommendation for accreditation.

4:15 – 6:00 p.m.

New Directors/First Time Attendees Orientation Meeting

Maggie Olona, Texas A&M

6:30 – 10:00 p.m.

welcome reception/cash bar

Sunday, November 3, 2002

7:00 – 8:30 a.m.

AUCCCD Board of Directors Meeting

7:00 – 8:00

Worship Service

coordinated by Don Paulson, Idaho State

Mary Bolin-Reece, Kentucky

7:15 – 8:00 a.m.

Meditation Group

Ed Hattauer, Northeastern

7:00 – 8:30 a.m.

Breakfast Buffet

8:00 a.m. – 2:00 p.m.

Registration

8:30 – 10:00 a.m.

Keynote Address

Multicultural Competence and Implications for How Competencies Can Be Addressed Within the Context of Counseling Centers"

Paul Pederson

10:00 - 10:30 a.m.

Partners Orientation to Honolulu

10:00 – 10:30 a.m.

Refreshment break

10:30 a.m. – 12:00 p.m.

Breakout Discussion Groups

Harriet Haynes, Minnesota

Thomas Parham, California - Riverside

noon – 1:30 p.m.

lunch

Multicultural Luncheon

Eldridge Greer, Colorado-Boulder

Catholic Directors’ Luncheon

Steven Mueller, Dayton

1:30 – 3:00 p.m.

Concurrent Sessions

Trials by Fire:  An Elements of Excellence Program

Marolyn Wells, Georgia State

Kathleen Boggs, Missouri - Columbia

Denise Hayes, DePauw

Counseling Center Directors often encounter sensitive and sometimes awkward situations through multiple reporting lines or changes in higher-level administrators.  This program provides suggestions for directors striving to build alliances and provide leadership under challenging or changing conditions.  Group discussion will follow presentations.

Learning Objectives:

1.          Review challenges that accompany multiple reporting lines or changes in higher-level administrators

2.          Provide suggestions for avoiding the pitfalls that can accompany such challenging situations

3.          Discuss ways to build alliances and maintain stability under unstable conditions

Becoming Advocates for Change:  The Role of Counseling Centers in Diversity Education

Gary Petiprin, East Tennessee

Greg Eells, Southern Mississippi

Presenters will discuss efforts at their respective universities to provide diversity education to students, faculty and staff.  The program will address the following:  a) practical considerations for providing diversity education to specific audiences; b) helpful tools, exercises, and resources; and c) how to facilitate on-going diversity education.  Time will be allotted throughout program for group discussion and sharing of ideas.

Learning Objectives:

1. To learn practical exercises and techniques for heightening awareness of discrimination, oppression, and privilege.
2. To learn how to tailor diversity education to the needs of specific audiences:  students, faculty, and staff.
3. To share ideas and gain from the collective wisdom of fellow directors regarding diversity education efforts.

Multicultural Lifework… A Year of Development and a Definition at one Counseling Center

Mary Clearing-Sky

A description of the work done last year at the Michigan State University Counseling Center around multicultural development as a life-work belonging to every staff member will be discussed.  This underlying theory is that multicultural development is a life-long commitment, not a certifiable competency.

Learning Objectives:

1.      Participants will share one Center’s perspective and experience in collective ownership and definition of multicultural work.

2.      Participants will be exposed to benefits and challenges of conceptualizing and working this way toward collective definition.

3.      Participants will learn how small groups and full groups were effectively utilized in this work.

Suicide Prevention:  A Mandatory Assessment Intervention Approach

Tom Seals, U of Illinois

For 17 years, our suicide incident reporting system and mandatory four-session assessment intervention for all students making serious threats, gestures, or attempts has yielded an impressive track record.  Assessments with approximately 1700 students with no completed suicides and the reduction of the campus suicide rate seem noteworthy.  This program will describe this suicide intervention program, the policy and practice issues it forced us to address, and offer an opportunity for open dialogue among participants.

Learning Objectives:

1.      To outline the policy and practice issues involved in creating an active intervention program to address the problem of suicide on campus.

2.      To describe how one suicide reporting and intervention system works and the relevant outcomes in its 17 year history.

3.      To encourage a dialogue about how campus suicidality is understood and the ways counseling centers and universities might respond to this problem.

Strategic Planning for Counseling Centers:  A “How To” Approach

Tom Bergandi, Spalding University

This program will examine the process of Strategic Planning and its potential for in-house counseling center development and as a service that can be offered or marketed to other departments or agencies.  The participants will learn the 8 Step Model of Strategic Planning utilizing participant discussion to best adapt this model to a counseling center environment.

Learning Objectives:

1.      To learn and understand the 8 Step Model of Strategic Planning

2.      To adapt this model to the counseling center environment

3.      To discuss ways to market this service to other entities

Use of a Satisfaction Survey or Outcome Assessment Survey in a Counseling Center

Ken John, Franklin & Marshal

Jim Clack, Duke

Dennis Heitzman, Penn State

Charles Ross, Oberlin

How does a counseling center validate its effectiveness?  A satisfaction survey provides data that demonstrates the contribution of the counseling center to the mission of the university/college.  This data may be particularly useful at an institution where budgetary constraints create competition between various student services.

Learning Objectives:

1.      Define the benefits of using a satisfaction survey in a college/university counseling center.

2.      Learn how to construct a satisfaction survey

3.      Learn how to use the data to support the counseling center mission

Web-Based Counseling:  Sharing Innovative Practices and Challenges

Ralph Roberts, George Mason

Dennis Nord, California – Santa Barbara

Use of the internet has expanded opportunities to provide counseling services to our clients.  In this session there will be an opportunity to share ways Counseling Centers are using the web, and to discuss the limits and challenges.

Learning Objectives:

1.      Learn new practices in the use of web-based counseling.

2.      Learn the legal and ethical limits of providing web-based counseling services.

3.      Learn about the technical and professional resources regarding web-based counseling.

3:00 – 3:30 p.m.

Refreshment break

3:30 – 5:00 p.m.

Business Meeting I

5:00 – 9:00 p.m.

GLBT Directors Dinner

Monday, November 4, 2002

7:15 – 8:00 a.m.

Meditation Group

Ed Hattauer, Northeastern

7:30 – 8:30 a.m.

Breakfast Buffet

8:30 – 10:00 a.m.

Concurrent Sessions

How to Enjoy the Roller Coaster Ride:  Fostering Staff Morale:  An Elements of Excellence Program

Tom Seals, Illinois

Jim Clack, Duke

Gregg Eells, Southern Mississippi

Denise Hayes, DePauw

Jeri Rockett, St. Thomas (MN)

Staff burnout, increasing severity of client problems, budget reductions, greater demands for a broad range of services without increasing resources these and other factors lead to the roller coaster of staff morale concerns in our Centers.  This program offers assistance to you as leaders as you identify, assess, and remedy staff morale issues.  It will consist of panel presentations with ample time for interaction among participants.

Learning Objectives:

1.      To identify the characteristics and signs of high, medium, and low morale in a counseling center.

2.      To learn how to assess the reasons for low morale and the barriers to realizing high morale.

3.      To develop strategies for sustaining high morale, fostering improved staff morale, and combating low staff morale

Services with a Latin Beat:  Providing Effective Services to Hispanic Students

Barbara Hardin, St. Mary’s (TX)

This guided discussion will feature a discussion organized around four main ideas:  1) recognizing the complexity, diversity and differences within this ethnic group; 2) creating a welcoming atmosphere to encourage Hispanic students to seek services; 3) identify potential cultural influences which are challenges to the college student role; 4) working with cultural issues in therapy.

Learning Objectives:

1.      Be able to recognize differences among Mexican-American, Cuban-American, Puerto Rican, and students from various South American and Central American countries.

2.      Be able to apply cultural knowledge in administrative and therapeutic decisions.

3.      Be able to facilitate Hispanic students’ adjustment issues to college in a culturally sensitive manner.

Spiritual Diversity in Life and Clinical Work

Mary Clearing-Sky, Michigan State

A discussion will be led regarding the importance of acknowledging spiritual diversity in our lives, our training, and our clinical work.  This workshop stems from a brief discussion in the multicultural coalition meeting in Toronto last fall.

Learning Objectives:

1.      Participants will demonstrate understanding that spiritual diversity is an important element of human life.

2.      Participants will demonstrate understanding that the spiritual aspect of life is of paramount importance and a motivational “driver”, a source of resilience and power to many humans.

3.      Participants will share collective wisdom regarding the acknowledgment and honoring of the above in our multicultural development (lifework) and counseling.

Duty to Protect vs. Duty to Warn – A Question of Liability

John Hageseth, Wisconsin – LaCrosse

Sharon Gahnz, Wisconsin – Stevens Point

In Wisconsin, there is a key court case “Schuster vs. Altenberg,” that has held that psychotherapists may be liable for harm done to “unknown and/or unforeseen”  parties by their clients.  This case extends the legal ruling of Tarasoff vs. Board of Regents to a new level of liability.  We will present this case and facilitate a discussion about the legal issues around our duty to notify, warn, and/or protect.

Learning Objectives:

1.      To understand the practical difference between duty to warn and duty to protect.

2.      To review the similarities among FERPA, Warner Amendment (Parental Notification Act), and third party protection statutes.

3.      To apply these finding to our respective Counseling Center’s practice.

The Church Sexual Crisis:  A Cultural Shift, Implications for Counselors and Students

 John Hogan, Providence

Neal Price, Stonehill

This discussion will look at the impact of the “church crisis” as it affects religious colleges as well as students from religious backgrounds at any institution, private or public.  The focus will be on the cultural shift and obvious culture shock symptoms of denial, anger, and depression.  Both presenters represent  a cross-cultural diversity having spent 8 years in Catholic Seminary and the also working for 12 years in child protective services.  Participants will be encouraged to join the discussion.

Learning Objectives:

1.      Participants will learn to view “crisis in religion” as a cultural phenomenon.

2.      Participants will understand the psychological impact the church crisis is having on students (and staff), and how this might present in the Counseling Center.

3.      Participants will learn how students affected by this religious crisis can be assisted both by the counselor as well as by the college in the case of a religious institution.

Faculty Status for Counseling Center Staff:  Benefits and Challenges

George Hurley, Newfoundland

Jaquie Resnick, Florida

Marolyn Wells, Georgia State

Although faculty status for Counseling Center staff is not the norm, there are both major benefits and concomitant challenges that are inherent in this model.  The panel discussion will focus on the development, implementation and maintenance of a faculty model for counseling centers within the contexts of the “academic university” and the “service university.”  Panelists will also discuss some of the more interesting directorial issues that come with this administrative structure.  Finally, we hope to promote an open discussion of the topic and share views with those who either endorse, are curious about, or oppose such an approach.

Learning Objectives:

1.      Acquire knowledge about some of the variations of faculty models currently in place in counseling centers.

2.      Acquire knowledge about some of the possible benefits of a faculty model for counseling centers.

3.      Acquire knowledge about some of the challenges that accompany administration of a faculty model for counseling.

Strategic Planning:  What’s All This Buzz About Anyway?

Rovaughna Andrades, Johnson C. Smith

Johnson C. Smith University, one of the nation’s oldest HBCU’s, underwent the task of establishing a Strategic Planning Assessment Model for its Counseling and Testing Center.  In this session we will describe and discuss one center’s 5-year model development, 1-year assessment planning, and obstacles and successes of these approaches.

Learning Objectives:

1.      Participants will outline the eight components of a Strategic Planning Assessment Model.

2.      Participants will create a plan with functional units that distinguish between objectives, implementation strategies, and action steps.

3.      Participants will learn how to make their Center’s mission statement work for them in strategic and assessment planning.

10:00 – 10:30 a.m.

Refreshment Break

10:30 a.m. – 12:00 p.m.

Concurrent Sessions

The Essential Role of Consultation in a University Counseling Center:  An Elements of Excellence Program

Kathy Hollingsworth, Northwestern

Louise Douce, Ohio State

Developing and expanding the role of psychological consultation is an essential part of a strategic plan that places the counseling center at the heart of the university mission.  Two directors describe how consultation skills are essential to counseling center programs and the role of director.  Relevant ethical and legal issues will be explored.

Learning Objectives:

1.      To develop an understanding of psychological consultation skills.

2.      To understand the ethical and legal issues that arise in psychological consultation.

3.      To gain new perspectives on the role of  consultation in a counseling center model.

In the Spirit of Multiculturalism

Yolanda Y. Harper-Ray, Texas A&M – Corpus Christi

More than an exercise in applying our favorite theories and techniques, counseling is a transcendent phenomenon.  Culturally competent intervention is not done.  It is experienced as a co-creative endeavor.  This session is for those seeking a greater understanding of their purpose as a facilitator of wellness within a multicultural context.

Learning Objectives:

1.      Discuss the intent of counseling and therapy within a spiritual context.

2.      Begin the process of creating our own “backstories” as facilitators of mental health while exploring our purposes as therapists within multicultural contexts.

3.      Discuss personal applications of spiritually oriented approaches to increase multicultural competency and align our professional practices with client needs.

Counseling Center Directors:  Leadership Issues for the 21^st Century

Gail Bruce Sanford, Metropolitan State

Bev Paige-Dobson, Naval Academy

Eldridge Greer, Colorado-Boulder

Dan Jones, Appalachian State

Shawn Powell, Air Force Academy

This session will focus on enhancing the leadership abilities in Directors.  We plan to address some of the techniques and strategies that promote productivity, cohesiveness, and motivation.  Will also highlight leadership styles as applied to a variety of complex situations, including principles and practices of African American leadership.  Participants are encouraged to come prepared to share effective techniques for managing a variety of interpersonal styles.

Learning Objectives:

1.      Be able to identify effective and ineffective leadership styles.

2.      Become more familiar with techniques and strategies for promoting team building and employee motivation.

3.      Obtain ideas, support, and resources from colleagues in handling complex leadership dilemmas.

Issues of Accreditation for University and College Counseling Centers

Ed Hattauer, Northeastern

Chuck Davidshofer, Colorado State

Jim Spivak, Towson

This program will describe the process for accrediting university and college counseling centers and disseminate the standards used by the International Association of Counseling Services.

Learning Objectives:

1.      Participants will learn the advantages of accreditation.

2.      Participants will gain knowledge of costs and procedures involved with IACS accreditation.

3.      Participants will receive an information packet including accreditation standards.

AUCCCD Governing Board:  Current Issues, Activities, and Ways to Become Involved

Greg Snodgrass, SW Texas

Various Board Members

AUCCCD Governing Board members will participate in a round table discussion.  Topics will include identification of current issues of professional concern, organizational strategies to address these issues, and ways that members can get involved in the governance process.

Learning Objectives:

1.      Learn the scope of current issues that come to the attention of the professional organization.

2.      Learn organizational strategies for addressing these issues.

3.      Learn ways that members can influence and become involved in the organizational response to addressing issues of concern.

New Directors/First Time Attendees:

The Best Tips EVER!

Maggie Olona, Texas A&M

Wade Birch, emeritus

various experienced  directors

This panel discussion will allow experienced directors to present the very best tip they could give a new director, as well as the biggest mistake they made as a director.  Significant time will be allocated to address the issues that new directors/first time attendees bring.

Learning Objectives:

1.      Participants will gain perspective from seasoned directors regarding typical counseling center issues.

2.      Participants will gain practical and applicable methods of resolving current counseling center issues.

3.      Participants will gain insight into other counseling center directors’ mistakes.

Noon

Scheduled Tours/Free Afternoon

Tuesday, November 5, 2002

6:45 – 8:00 a.m.

Fun Run/Walk

meet in the hotel lobby

7:15 – 8:00 a.m.

Meditation Group

Ed Hattauer, Northeastern

7:30 – 8:30 a.m.

AUCCCD Board of Directors Meeting

Breakfast Buffet

New Directors/First Time Attendees Breakfast

Maggie Olona, Texas A&M

(Attendees should go through the breakfast buffet line first and then proceed to the meeting room.)

8:30 – 10:00 a.m.

Concurrent Sessions

Elements of Excellence

Project Pulse:  An Elements of Excellence Program

Dennis Heitzmann, Penn State

Diana Pace, Grand Valley

Project Pulse is designed to be a think tank focusing on critical issues related to counseling center management/leadership.  Two to three timely topics will be selected and announced at the conference.  Emphasis will be on current “macro issues” of relevance.  This “open space” gives participants an opportunity to seek resolution on important topics with colleague directors.

Learning Objectives:

1.      To consider current prominent issues and concerns confronting counseling center leaders.

2.      To seek ideas, guidance, resolutions, and mutual support from colleagues.

3.      To cultivate ready-to-use strategies for implementation at one’s own center.

International Counseling Centers

Jon Hageseth, Wisconsin – Lacrosse

The presenter will share his experience with developing a counseling center at the Student Polyclinic in Kharviv, Ukraine.  This center serves the needs of 100,000 plus students from 22 campuses. Participants will be invited to share their perspectives on “exporting” counseling center models and join in addressing the multicultural issues related to health care systems in other settings.

Learning Objectives:

1.      To learn about counseling center operations in other international settings.

2.      To share ideas regarding fund opportunities for international work.

3.      To address the multicultural issues involved in “exporting” counseling center models.

Retiring:  The Decision, the Planning, and the Experience

 Wade Birch, Texas A&M

Dick Southwick, Utah

Jerry Osborne, Houston

Judy Mack, California – Davis

Recently retired directors will discuss their unique retirement experiences.  Specific attention will be paid to the ingredients that went into making this major decision, some of the planning and action activities that are necessary, and the variety of learnings that have since occurred, both serious and funny.

Learning Objectives:

1.      To assist directors with identifying and clarifying the variables that comprise the retirement decision.

2.      To acquaint directors with necessary retirement planning activities and strategies.

3.      To sensitize directors to the developmental implications of retirement, e.g., transitioning from the directorship to retirement, changes in relationships with colleagues and significant others, identify concerns, and contemplating the future.

Sankofa:  Taking Counseling Centers from Traditional Services to Multiculturalism to Social Justice.  (A Continuation of the Preconference Workshop…)

Eldridge Greer, Colorado – Boulder

This program will provide skills on how to facilitate the transition from a traditional counseling center orientation to a multiculturally oriented center to a social justice oriented center.  It will also provide ways to enhance a buy-in from upper administrators and pitfalls to avoid.  Utilizing an Africentric orientation, this program will be interactive, will utilize multiple learning techniques, and will access the spirit, emotion, and intellect of the participants.

Learning Objectives:

1.      To provide skills Directors can use to facilitate the transition of Counseling Center cultures from traditional, western models to ultimately social justice models of service delivery for students.

2.      To provide directors with a holistic (spirit, emotion, and intellectual) framework for interacting with the concepts.

3.      To learn from the wisdom of an Africentric world-view and to incorporate other world-view perspectives.

Staff Evaluation of Directors:  Good for the Goose?

Don Rosen, Texas Womans

This program will look at the issues involved in having staff evaluate the director.  Several example evaluation forms will be distributed.  Pros and cons of this type of evaluation will be discussed.

Learning Objectives:

1.      Attendees will be acquainted with several types of forms for staff evaluating directors.

2.      Attendees will become familiar with issues related to the effect of these types of evaluations on office administration.

3.      Attendees will learn the positive and negative aspects of having staff evaluate the director.

Myths and Realities:  20+ Years as a Director

Fred Newton, Kansas State

I have developed a set of eight myths (these are statements of a Director’s task) that range from concepts of Budgeting and Money Management, Staff Development, Impact of Rules and Regulations, and including our Impression Management (or How Best We Present an Argument for Existence).  I believe that these statements will elicit differences of opinion and some lively discussion with other Directors.  It is intended to be provocative.  There will also be examples of reactions given to these “myths and realities” from Student Affairs Administrators, Counseling Service Staff and students.

Learning Objectives:

1.      Participants will become informed of at least eight commonly held beliefs of Counseling Center management and will be able to identify the pros and cons (myths and realities) of each.

2.      Participants will gain perspective of how outside (Counseling Center management) Stakeholders will view the commonly held beliefs.

3.      Participants will be able to discuss, debate and then formulate their own opinions on the eight commonly held beliefs of Counseling Center practice.

10:00 – 10:30 a.m.

Refreshment Break

10:30 a.m. – 12:00 p.m.

Concurrent Sessions

Consultant Director on Duty:  An Elements of Excellence Program

Dennis Heitzmann, Penn State

15 senior directors from a range in institutions

Conference attendees consistently indicate that informal, one on one contacts with colleague directors are among the most highly valued learning opportunities at the conference.  Fifteen colleague directors with significant experience have been assembled to provide a one-on-one opportunity to share their knowledge and experience with any other director choosing to take advantage of the opportunity.  Individual participants will register to meet during this program slot with one of the volunteer directors through a signup board at the registration area.

Learning Objectives:

1.      To provide a consultation opportunity for directors.

2.      To advance the management skills of counseling center directors.

3.      To assess current critical counseling center issues germane to the director’s center.

Facilitating Authentic Diversity Conversations in the Workplace

Harriett Copher Haynes, Minnesota

Louise Douce, Ohio State

Tom Seals, Illinois

TBA – Diversity Leadership Scholarship Winners

Encouraging authentic conversations among staff members about issues of diversity is desirable but can be challenging to facilitate.  This panel will discuss how counseling center directors can successfully facilitate ongoing diversity conversations and how issues of diversity have been implemented in their work.

Learning Objectives:

1.      Participants will discuss how to establish diversity conversations in their counseling centers.

2.      Participants will learn creative ways to promote diversity conversations among staff members who represent different employee groups.

3.      Participants will have an opportunity to discuss how issues of diversity have been or could be implemented in their work.

Testing Services in a Counseling Center:  The Good, the Bad, and the Ugly

Judy McConnell, North Texas

Karen Settle, Southern Methodist

In addition to counseling services, many centers provide testing services as well.  The types of testing offered are quite varied and for some can provide additional income for the center as well as enhance their training program.  This presentation looks at the types of testing services that can be offered and the pros and cons of these services.

Learning Objectives:

1.      Become familiar with tests and testing services often given by Counseling and Testing Centers.

2.      Gain a better understanding of the pros and cons of providing testing services, the requirements involved, and ways it can add to your training program.

3.      Become more knowledgeable about resources and organizations available for test administrators.

National Screening Days

Michael Ewing, St. Johns

Jeri Rockett, St. Thomas - MN

Brian Krylowicz, Casper College

Jim DiTulio, Western Illinois

Session facilitators will share information regarding National Screening Days (Depression, Eating Disorder, Anxiety, Alcohol) and the adaptation of standard protocols for small/medium sized schools.  Discussion will focus on the purpose, planning, adaptation, and successful implementation of these mental health screening initiatives.  Examples of adaptations include:  individual appointments for screenings, weekly walk-in mental health screening program, on-line screenings, and additional programming.

Learning Objectives:

1.      to learn about the four major national mental health screening initiatives.

2.      to learn about challenges in the standard mental health screening protocols for small/medium colleges

3.      to learn how to successfully adapt national mental health screening protocols to small/medium college settings.

Sexual Assault Prevention Programming for Men

Kip Alishio, Miami of Ohio

Dan Jones, Appalachian State

This program will describe the basic steps at least one counseling center took to develop a campus wide peer delivered sexual assault prevention program for undergraduate male students.  The program will address underlying research base for such a program, report the process of developing such a program to fit a certain campus environment, present a description of the program, and report on the political and social reception to such a program as well as the developing assessment effort to evaluate its effectiveness.

Learning Objectives:

1.      Participants will learn the relevant research and effectiveness of male peer-delivered sexual assault prevention programs.

2.      Participants will learn how this research was applied to fit the educational needs of at least one university campus.

3.      Participants will learn about expectable and possible political, educational, and social outcomes of such a program while considering how such a program might be developed to fit their specific campus culture.

Director and Faculty Rank

Eric Rosenthal, Shippensburg

A discussion of multicultural relationships will be initiated through the presenter’s personal reflections on being part of a multicultural marriage.  Recent research will be shared to facilitate discussion.  The major aim is for participants to share their own challenges, joys, and questions/ideas regarding multicultural relationships, with an eye toward self-renewal, improved counseling practice, and enhancement of cohesion among diverse staff.

Learning Objectives:

1.      Improved knowledge of key issues present in multicultural relationships.

2.      Improved ability to intervene effectively with individuals and couples in multicultural relationships.

3.      Increased ability to apply knowledge of multicultural relationship issues to enhance staff development and cohesion.

10:30 a.m. – 1:30 p.m.

IACS Board Meeting

NancyRoncketti

noon – 1:30 p.m.

Lunch Break

Women Directors’ Luncheon

1:30 – 3:00 p.m.

Concurrent Sessions – These are just suggested sizes, please feel free to attend whichever session you would like to.

Large Institutions (>28,000)

Dave Drum, Texas

Medium Large Institution (18,000 – 28,000)

Kathleen Boggs, Missouri - Columbia

Medium Institutions (10,000 – 18,000)

Medium Small (4,000 – 10,000)

Ian Birky, Lehigh

Small Institutions (<4,000)

Single-Person Centers

Deborah Baker, Colorado – Colorado Springs

Merged Centers

Bob Alymer, California State – Fullerton

3:00 – 3:30 p.m.

Refreshment Break

3:30 – 5:00 p.m.

Business Meeting II

5:00 – 6:00 p.m.

Reception/Cash Bar

6:00 – 10:00 p.m.

Closing Banquet

Wednesday, November 6, 2002

7:15 – 8:00 a.m.

Meditation Group

Ed Hattauer, Northeastern

7:30 – 8:30 a.m.

Breakfast Buffet

New Orleans Planning Committee Meeting

AUCCCD Board of Directors Meeting

8:30 – 10:00 a.m.

Concurrent Sessions

Sandy Jencks Memorial Case Study

Chris Flynn, Loyola - New Orleans

Malcolm Kahn, Miami

This session, named for Sandy Jenks of Boston College who chaired panels in the 1970’s and 1980’s involves several cases that offer special difficulties to any counseling center.  These cases are not special because they are new, insuperable, or involve an ingenious administrative technique or therapeutic procedure; rather they are difficult, i.e. “Almost beyond one’s ability to suffer, surmount or solve, yet requiring skill, perseverance and patience.”

Learning Objectives:

1.      Participants will gain helpful insights in addressing challenging cases presenting in their clinical work.  And learn how to apply these insights in their clinical case work.

2.      Participants will more confidently and flexibly deal with challenging clinical cases they deal with personally or address as a supervisor to clinicians in their centers.

3.      Participants will develop skills applicable for conducting a successful case conference in their centers.

What am I?  The Identity Crisis of the Director/Academic Faculty Member

 Eric Rosenthal, Shippensburg

Several issues unique to directing a counseling center as a member of an academic department will be discussed.  Challenges include balancing administrative needs with academic pressures, justifying additional staff amidst political obstacles, and avoiding micro-management by faculty chair.  Directors with similar dual roles are encouraged to share challenges and solutions.

Learning Objectives:

1.      Improved knowledge of issues unique to directors with academic faculty rank.

2.      Improved ability to prioritize counseling center needs despite obstacles/pressures.

3.      Increased ability to develop professionally without sacrificing effectiveness of counseling center services.

Integrating Diversity Issues in the Assessment and Treatment of Students

Marta Aizenmann, Rutgers

The workshop will address the importance of cultural and acculturation factors in the treatment of students.  Diversity issues that affect the interaction between counselors and students will be described.  The participants own cultural background and its impact in their professional life will be discussed.  Examples of salient characteristics of the Latino, Asian American, African American and American Indian cultures will illustrate the presentation.

Learning Objectives:

1.      To become aware of how to integrate issues of ethnic diversity into the assessment and treatment process.

2.      To become familiar with the role culture plays in the relationship between counselor and client.

3.      To become more cognizant of the salient characteristics of different cultures.

4.      To become more aware of the role played by the counselor’s culture in the counseling process.

A Director’s Dilemma:  Limited Sessions or Waiting List—Is either One Avoidable?

Jeanne Walker, Chapman

A brief presentation of a review of recent literature sets the stage for a facilitated discussion of the pros and cons of waiting lists, time-limited therapy and session limits.

Learning Objectives:

1.      To learn the most recent research and literature regarding the administrative dilemmas of the use of waiting lists and time-limited sessions.

2.      To address ethical and clinical issues inherent in the use of waiting lists and time-limited sessions.

3.      To provide new ideas and approaches to the dilemma with a facilitated group experience.

It’s Not About Food:  A Panel Discussion on Disordered Eating

Sylvia Balderrama, Vassar

Mary Doty, Utah State

Jaquie Resnick, Florida

Catherine Yura, West Virginia

Presenters from several schools will discuss their experiences working with students presenting with disordered eating, body image concerns, and self-esteem.  Issues addressed will include an overvie3w of disordered eating, the diet cycle, and therapeutic responses, including group psychotherapy.  Discussion will include what has worked and what has not worked.

Learning Objectives:

1.      Attendees will learn the definition of disordered eating, along with the spectrum of disordered eating behaviors.

2.      Attendees will learn the diet cycle and how clients may set themselves up for disordered eating behaviors.

3.      Attendees will learn about group approaches to disordered eating on the college campus by exploring the clinical material presented by panelists.

10:00 – 10:30 a.m.

Refreshment Break

10:30 – 12:00 p.m.

Concurrent Sessions

Strangers Among Us:  Students with Asperger’s Autism

John Hogan, Providence

Recent inquiries on the Directors’ Listserv indicate a growing number of College Counseling Centers having a need to provide services to students identified with “Asperger Syndrome.”  Improvements in identification, special education, and the impact of the ADA on college admissions is resulting in students with a range of unusual affect, behaviors and social skills becoming members of campus communities.  Technically oriented colleges are reporting numbers as high as 40 within one school.  These students are often referred to the Counseling Center for initial assistance or in the midst of an escalated situation.  The presenter will share helpful information as well as his experience of working over a four-year period with a college student severely affected by Asperger’s.  Participants in this program will be encouraged to share their experiences and insights.

Learning Objectives:

1.      Participants will learn the range of presenting behaviors, affects, and social interactions students with Asperger Syndrome present in a college situation.

2.      Participants will gain understanding regarding the current thinking of researchers regarding the etiology of this syndrome.

3.      Participants will gain from the presenter and from the other participants insights and approaches based upon experience with college students with Asperger Syndrome.

Integrated Mental and Physical Health Delegation to the People’s Republic of China

Cathy Steel, California – Riverside

In April 2002, the presenter was a member of a delegation of psychologists who visited the People’s Republic of China.  The delegation visited Beijing, Shanghai, and Guiyang; and met with Chinese counterparts in hospitals, clinics, universities, schools, and a hospice.  The presentation will summarize the professional journey, describe what we learned about psychology in China, and share meaningful highlights.  Questions and comments will be encouraged.

Learning Objectives:

1.      Attendees will learn about Chinese psychological organizations.

2.      Attendees will learn about the current level of psychological services available in China.

3.      Attendees will learn about the influence of Chinese culture upon psychological services.

Never Can Say Good-Bye:  The Why, When and How of Session Limits

Gary Petiprin, East Tennessee

Mary Bolin-Reece, Kentucky

Dan Socall, Northern Colorado

Dan Jones, Appalachian State

Panelists will share their own ideas and facilitate dialogue pertaining to the pros and cons of instituting session limits.  Time permitting, discussion will include:  balancing clinical needs with limited resources; balancing consistency with flexibility; and policies and strategies that have/have not worked at different institutions.

Learning Objectives:

1.      To examine the pros and cons of utilizing session limits.

2.      To learn about the range/type of strategies for managing limited resources.

3.      To generate ideas for developing and implementing session limit policies, unique to specific settings and populations.

Reflecting Back, Looking Ahead:  Sophomore Directors Discuss Their First Year

Sandy Colbs, Illinois State

Robert Lees, Illinois – Chicago

Juanita Martin, Akron

Thomas Parker, Georgia Tech

Using a “fishbowl” format, directors beginning their second year in the role of Director will discuss their experiences, successes, challenges, and “learnings” while new directors listen and ask questions to focus the discussion.  After the “fishbowl,” sophomore directors will have an opportunity to interact informally.

Learning Objectives:

1.      Participants will be able to identify networks of support from among a national group of directors.

2.      Directors will gain an understanding of what to expect in the first year as a director.

3.      Sophomore directors will be able to frame their individual experiences in terms of themes across counseling center settings.

New Orleans

See y’all next year!